Effective Date: January 9, 2025

 

At Pronasonali, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines the ways we collect, use, protect, and share your personal data when you visit and use our website, https://pronasonali.com. By using our website, making a purchase, or engaging with our services, you consent to the practices described in this policy.

 

We are committed to complying with privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you have any questions or concerns about your privacy or our practices, please feel free to reach out to us using the contact information provided at the end of this policy.

 

1. Information We Collect

We collect various types of information to provide you with the best experience possible. This may include:

 

a. Personal Information

When you interact with us (for example, when placing an order, signing up for our newsletter, or contacting customer service), we may collect personal information such as:

 

Name

Email Address

Phone Number

Shipping/Billing Address

Payment Information (credit card or other payment methods)

Account Information (if you create an account on our site)

b. Non-Personal Information

In addition to personal information, we may collect non-personally identifiable information about your visit to our website, such as:

 

Browser Type and Device Information

IP Address

Geolocation Data

Pages Visited and Time Spent on the Site

Search Queries

We may use cookies and other tracking technologies to gather this information and improve our website’s functionality, personalize content, and analyze user behavior.

 

c. Payment Information

When making a purchase, your payment details (credit card, debit card, etc.) are processed through secure payment gateways. We do not store your full credit card details on our servers. However, we may store transaction history related to your purchase for customer support and service purposes.

 

2. How We Use Your Information

The information we collect from you is used to enhance your experience with Pronasonali and to fulfill your orders. Some of the primary ways we use your information include:

 

a. Order Fulfillment

To process your orders, we use your personal details (such as your shipping and billing information) to complete and ship your order, confirm payments, and handle returns or exchanges.

 

b. Customer Support

Your information may be used to respond to customer inquiries, resolve issues, and provide better customer service. We may use your contact details to follow up on your concerns or provide important updates about your order.

 

c. Marketing and Promotions

With your consent, we may use your email address or phone number to send you marketing communications, including:

 

Special offers, discounts, and promotions

Newsletters and product updates

Personalized product recommendations

You can opt out of these communications at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.

 

d. Improving Our Website and Services

We use non-personally identifiable information, such as cookies and usage data, to improve the user experience on our website. This may include personalizing content, analyzing site traffic, or troubleshooting issues.

 

e. Legal Compliance

We may use your information to comply with legal obligations, prevent fraud, and ensure the security of our website. This could include verifying identities or investigating suspicious activities.

 

3. How We Protect Your Information

We take the security of your personal information seriously and employ various safeguards to protect your data:

 

a. Data Encryption

Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology during transmission, ensuring that it cannot be intercepted by unauthorized third parties.

 

b. Access Control

We limit access to your personal data to authorized employees or third-party service providers who need it to perform their tasks. All such personnel are bound by confidentiality agreements.

 

c. Regular Security Audits

We conduct regular security audits and updates to ensure that your personal information is secure from unauthorized access, use, or disclosure.

 

d. Third-Party Services

In some cases, we may need to share your data with trusted third parties, such as payment processors or shipping providers, to complete your transactions. These third parties are contractually obligated to protect your data and are prohibited from using it for any purposes other than those related to fulfilling your order.

 

4. Cookies and Tracking Technologies

Pronasonali uses cookies and similar tracking technologies to improve your experience on our site. These tools help us understand how you interact with our website, allowing us to enhance functionality, personalize content, and track site performance.

 

a. What Are Cookies?

Cookies are small text files placed on your device that allow websites to remember your actions or preferences over time. We use cookies to:

 

Remember your login details

Keep track of your shopping cart

Analyze website traffic

b. How to Manage Cookies

You can manage or disable cookies in your browser settings. However, please note that disabling cookies may limit the functionality of some parts of our website.

 

5. Your Rights and Choices

Depending on your location, you may have the following rights concerning your personal data:

 

a. Access and Correction

You have the right to request access to the personal information we hold about you and to correct any inaccuracies.

 

b. Deletion

You may request that we delete your personal data. However, we may retain certain information for legal or administrative purposes, such as transaction history.

 

c. Opt-Out of Marketing

If you no longer wish to receive marketing emails or other promotional communications from us, you can opt out by clicking the “unsubscribe” link in our emails or contacting us directly.

 

d. Data Portability

In some cases, you may request a copy of your personal data in a commonly used, machine-readable format.

 

e. CCPA and GDPR Compliance

If you are a resident of California or the European Union, you have specific rights regarding your personal data under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). This includes the right to access, delete, and opt-out of the sale of your data.

 

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to remove it from our systems.

 

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights under the law, please contact us at:

 

Phone: (812) 346-6178

Email: info@pronasonali.com

Website: https://pronasonali.com

Mailing Address: 2905 W State 250 Hwy, Paris Crossing, Indiana (IN), 47270